Cardiff Facility
Workshop & static calibration.
Horizon's Cardiff facility supports workshop vehicle-glass work and static ADAS calibration.
Trade / Insurance & Claims
Vehicle Glass & ADAS Support for Insurance & Claims Partners
A clear specialist stage for professional repair and claims work.
Horizon provides documented vehicle glass and job-dependent diagnostic and ADAS support for insurers, claims organisations and professional repair partners across South Wales.
01 / Professional Capability
The specialist work, clearly defined.
Glass, diagnostics and calibration can sit within one agreed scope. The actual work depends on the vehicle and the instruction, rather than a fixed package applied to every job.
Vehicle Glass
Windscreens
Replacement and stone-chip repair.
Other vehicle glass
Side, rear and quarter glass; van and commercial glazing.
Specialist glass work
Remove and refit, windscreen resealing and leak investigation.
ADAS / Technical
Camera & radar
Calibration where required by the vehicle and applicable procedure.
Static calibration
Carried out at Horizon's Cardiff facility.
Dynamic calibration
Where appropriate to the vehicle, procedure and conditions.
Diagnostics
Vehicle scanning where instructed, with relevant evidence retained.
02 / The Job Trail
Documented from inspection to handover.
The repairer manages the repair. Horizon manages the agreed Vehicle Glass and ADAS stage. The record helps a partner understand what was instructed, carried out and handed back.
- 01 / 06
Instruction & identification
Establish the instructed scope, identify the vehicle and confirm the glass or component required.
- 02 / 06
Pre-work inspection
Document relevant vehicle and work-area condition before the agreed stage. Photographs and technician records are included where appropriate.
- 03 / 06
Glass & technical work
Carry out the agreed vehicle-glass installation, repair or other specialist work using the relevant procedure.
- 04 / 06
Diagnostics & ADAS
Assess and carry out scanning or camera and radar calibration only where required by the instructed work and applicable vehicle procedure.
- 05 / 06
Post-work inspection
Inspect the installation and relevant vehicle functions after work. Condition photographs and technician sign-off form part of the record where appropriate.
- 06 / 06
Record & handover
Communicate the outcome of Horizon's stage, including relevant inspection records and any applicable diagnostic or calibration documentation.
Documented from arrival to handover.
Relevant jobs can include pre-work vehicle condition inspection, photographic evidence, post-work inspection and technician sign-off — creating a clear record of the vehicle and Horizon's agreed stage of work.
- Pre-work inspection
- Photographic record
- Technical documentation
- Post-work sign-off
03 / Technical Evidence
Evidence follows the work.
ADAS requirements depend on vehicle specification, fitted systems, work undertaken, the manufacturer procedure and, where relevant, operating or environmental conditions. A scan or calibration is not assumed for every vehicle.
Where calibration is carried out
The relevant calibration report is retained and can be supplied as part of the job documentation.
Where scanning is instructed
Relevant diagnostic scan evidence is retained and can be supplied as part of the job documentation.
Documentation is job-dependent and relates to Horizon's instructed specialist stage, not the wider repair file.
04 / Technical Credentials
Named technical expertise.
Horizon director Luke Young holds current individual IMI accreditation as an Auto Glazing Bodyshop Technician and as an ADAS Calibration Technician.
Auto GlazingIMI Auto Glazing Bodyshop Technician
ADAS CalibrationIMI ADAS Calibration Technician — ACC230-24
Both credentials are current through 2028.
05 / Quality & Workmanship
Installation quality, with a defined guarantee.
Correct glass and component identification, workmanship-focused installation, relevant vehicle-function checks and documented pre- and post-work inspection all support a clear handover.
Lifetime workmanship guarantee
Horizon provides a lifetime workmanship guarantee on vehicle-glass installation for as long as the current vehicle owner owns the vehicle. It covers the workmanship of the glass installation, not the ongoing validity of an ADAS calibration.
06 / South Wales Delivery
The right setting for the required procedure.
Mobile / Partner Support
Support across South Wales.
Vehicle-glass work can be mobile where operationally appropriate. Dynamic calibration can be mobile where the vehicle, procedure and conditions allow. Static calibration remains at the Cardiff facility.
Professional Enquiries
Discuss working with Horizon.
For insurer, claims, fleet, bodyshop or supplier enquiries, contact Horizon directly to discuss service requirements, job-dependent documentation and working arrangements.